Our House Rules

Get to know Etsy's legal terms and policies

Our House Rules

Sell on Etsy App Policy (Effective from December 1, 2022)

The Sell on Etsy mobile application (the “App”) enables sellers to manage their Etsy shops and make sales from their smartphones and tablets. This policy explains your rights and responsibilities when using the App.

This policy was published on October 19, 2022 and will take effect on December 1, 2022. The previous version of this policy can be viewed here.

This policy is a part of our Terms of Use. By using the App, you’re agreeing to this policy and our Terms of Use.

1. Eligibility
2. Using the Sell on Etsy App
3. Accepting In-Person Payments
4. Limitation of Liability
5. Limited License

1. Eligibility

To be eligible to use the App, you must be a seller with an active Etsy shop. You can download the App here.

Etsy does not warrant that the App will be compatible with your mobile device. Your use of the App may be subject to the terms of your agreements with your mobile device manufacturer, mobile OS or app development provider, and your mobile service provider. You agree that Etsy is not liable for your breach of any third party agreement or applicable law in connection with your use of the App.

2. Using the Sell on Etsy App

The Sell on Etsy App provides sellers with access to numerous tools, including the ability to manage orders, respond to messages from buyers, and create listings for sale.

All items that you sell or list for sale through the App must comply with your local laws and Etsy’s Seller Policy. Etsy reserves the right to suspend or terminate a seller’s account for violations of Etsy policies or the law.

3. Accepting In-Person Payments

You can use the Square reader to process payments for in-person sales. Please see the In-Person Selling Fees section of our Fees and Payments Policy for information on the fees that apply to in-person sales made using the Square reader.

4. Limitation of Liability

In-person sales are not eligible for Etsy’s Purchase Protection program for sellers. If you agree to ship an item purchased in person, you do so at your own risk. Buyers are not eligible to open a case on Etsy for any in-person sales.

The App is provided on an “as is” and “as available” basis. Use of the App is at your own risk. To the extent permitted by law, the App is provided without warranties of any kind. To the extent permitted by law, in no event shall Etsy (including its officers, directors, employees, agents, subsidiaries, partners, affiliates, and licensors) be liable to you or any third party for any claim at law or equity for any damages or losses (including, but not limited to, loss of money, goodwill or reputation, profits, other intangible losses, or any special, indirect, or consequential damages) resulting directly or indirectly from:

  • the content you provide (directly or indirectly) using the App;
  • the use of, unauthorized use of, or inability to use the App;
  • viruses or other malicious software obtained by accessing or linking to the App;
  • delays or disruptions in the App;
  • glitches, bugs, errors, or inaccuracies of any kind in the App;
  • your non-compliance with an agreement you have with a third party;
  • damage to your hardware device from the use the App; or
  • the content, actions or inactions of third parties, including items listed using the App.

If the Terms conflict with any other terms, the Terms will control for all issues related to the App. Some jurisdictions do not allow disclaimers of warranties or limitations of liability, so the above limitations may not apply to you.

5. Limited License

Etsy grants you a non-exclusive, non-transferable, non-sublicensable license to use the App in accordance with the Terms. Your use is subject to all applicable restrictions contained in our Terms of Use.

Without limiting any of those terms, you may not (a) modify, decompile, or reverse engineer any software or hardware related to the App; (b) remove or alter any product identification, trademark, copyright, or other notices related to the App; (c) use or allow the use of the App by or for the benefit of third parties, including by renting, leasing, or lending the App; or (d) reproduce, sell, or distribute the App without Etsy’s permission.

Last updated on Oct 20, 2022