"Everything about this purchase went perfectly. Not only is the item itself even more beautiful than the pictures, the customer service was incredible. Monica was so incredibly kind and kept me up to date throughout the whole process, going above and beyond by gifting the sweetest nameplate. The delivery time was what I was most worried about before buying but delivery from Turkey to the Uk took LESS than three days! everything was meticulously packaged. The wood veneer is a stunning ashy colour, and the whole house itself was easy to assemble once reading the instructions. My rabbit uses both the stairs and can jump up to the top floor also! She is obsessed with it and has traded her old favourite spots with the balcony. I want to say thank you again. If you are stuck with whether or not to buy-please do! Worth every penny!!!❤️"
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